100 Lumber Ln, Goose Creek, SC | Directions 2944532.998974 -80.037848
Mon - Fri, 9am - 6pm; Sat, 10am - 5pm; Sun, closed
Had to bring my refrigerator to them because they claim we were "out of their service area" and they charge us $50 to diagnose the problem. They call back over one week later saying there is no problem. Also when my husband dropped off the refrigerator, he told them that water leaked out of the plate on the door when getting water..He told them someone told him it was the 3 way valve that needed replacing. They agreed and replaced the part. (They lied to me when I called and told me that he just told them to replace the part with no reason). They charged $80 to fix it and the water still leaks ( apparently they don't check their work). So adding the $50 plus $80 wasted we spent $130 for NOTHING. I asked to at least get my $50 diagnostic fee back since they could not diagnose the problem but they said that was the labor charge to "plug it in". I and my whole family have used them for 20 years, but NO MORE. They have lost 3 separate families as customers and as many people as I can tell.
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