Rick Hendrick Chevrolet

Doesn't Recommend

Penny1234

Joined 4 years ago

THEY give car sales men a bad rap!. Please save yourself time, hassle and frankly lies, GO SOMEWHERE ELSE. Anywhere else really, but these guys are the epitome of slimy, lying, dishonest, sleaze ball car sales men. No, actually, THEY GIVE CAR SALES MEN A BAD NAME.

It all started when I called to see if they had a specific, VERY specific, to the t, vehicle in stock, LITERALLY on the sales floor. They said they indeed had it, three actually. How lucky for us! We drove over, only to go on a wild goose chase, looking all over the lot, one-by-one, only realize that they had sold ALL THREE! Imagine that.

They they promised they could get it, through the whole thing I kept reiterating EXACTLY what I wanted. They said, “No problem. Our sister store has the exact vehicle.” They said we had to buy the car and then they would get it for us. We were leery, we wanted to see the car first. They said it was totally normal and that the car was exactly what my VERY tall order called for. They also stated they could not get the vehicle unless we bought it and really they were doing the leg work for us by going and getting it. So, we went against our better instincts and bought the vehicle.

Three days later we went to pick up our vehicle. When we first walked in we were told me needed to do ALL the paperwork all over again as someone had “transposed” two numbers. Being excited to get our new vehicle finally, we obliged. As we were sitting doing the mounds of paperwork that accompany buying a car, I looked at my old paperwork which I had brought, just in case, and realized IT WAS A COMPLETELY DIFFERENT VIN NUMBER!!! They were trying to give us a completely different vehicle!!!! When I asked about it, the salesman said, “Yes, but this is very similar to what you wanted.” That’s when I had had enough, I demanded to speak to the manager. The manager then came out and said the same thing about them being similar. I have no idea why, but I looked at this new “similar” vehicle. I guess, I hoped it was similar, like maybe better with some upgrades. I was wrong, it was similar in that it was the same color that I asked for. This was a bare bones vehicle, I had been duped.

Do not waste your time here. They are liars and crooks.