Nice clothes...HORRIBLE experience.
I have shopped here a few times and when I'm feeling masochistic I might go back. The girls that work here give me the stink eye the whole time I'm there and proceeded to sit in the back and started their conversation off with a loud "she looks like" before whispering and staring. While I tried on clothes I could hear them loudly gossip maliciously towards other workers, which isn't what I want to hear when I'm shopping. I ALMOST looked at them and said "seriousley!?", but there are so many other fabulous shops in Charleston so why bother. If you like your self esteem, I would consider staying as far away from Luna as possible.
Horrid Customer Service.
I have shopped at Luna in both Charleston and in Atlanta. Every time I go in optimistically hoping that 'this time it will be different' and every time I am sorely disappointed. I give it 2 stars instead of 1 because I do love the huge selection of 7 jeans and Michael Stars t-shirts but I cannot bare to spend money there given the attrocious attitude of sales girls. Specifically, I have been literally passed over by a sales girl on her way to help another customer who was wearing more expensive clothing. I have been given the 'up and down' look by the sales girls clearly judging my clothing as a basis for how much I will spend. And I am regularly on the receiving end of snotty tones from the sales girls. As such, I now only go in on occassion to try on items for size purposes and, later, order them via Neiman Marcus or shopbop. I pay extra shipping JUST to avoid letting those ridiculous girls have the benefit of my sale. It's a shame they're so incredibly rude because the clothing is lovely.
Cute Clothes, Horrible Customer Service.
I had recieved a giftcard for my birthday and went to the store for my first time... I did buy a jacket and a tank top for $175... but the girls who work there are sooooo rude. I do not think I will EVER go back to that store... The clothes were cute- but they followed my friend and myself around WITHOUT OFFERING TO HELP US AT ALL! TO THINK I WAS GOING TO BUT THE $425 DRESS IN MY HANDS!! I am a marketing graduate, and cant reccomend LUNA.