Did an unauthorized procedure..
While doing a dental on my 4lb yorkie, a needle biopsy was performed without my consent. Needless to say I was very upset. I would of declined said biopsy. I always thought the rule of veterinary medicine was "first do no harm"? What about "first ask"? The fact that you do not respect me as a pet owner and did a procedure without my consent is grounds for filing a complaint with the veterinary board. Shame on you.
So nice and willing to work with a fixed income!.
Just moved to the area and my 9 year old dog wasn't feeling well. We saw Dr. Kelley and she helped me get him back on track! all of the staff was so nice and they were able to work with me on services because i am on a fixed income! I am definetely coming back!!! BTW, this was on a weekend, apparently they are open 7 days a week!
I recently switched vets to have one closer to my home. I am so glad I did! They reccomended a lot of things I can't really afford right now but gave me so much more information for later. The girls are so sweet too. I'm definitely very happy with my decision.