The customer service is horrible. Hit with a $25 late fee for a $49 bill after receiving call that my card was invalid. New card number was given to caller from ECOFitness and the monthy fee was charged PLUS an additional $25 fee. The place is very clean, but their account department is a hassle to deal with. I'm cancelling my membership.
Moms and snot-nosed kids.
I go to the Mt. Pleasant location. This "gym" is over-run with stay at home unemployed yuppie moms and kids. I work from home and have the flexibility to go and workout any time of day. All morning and afternoon, the place is hijacked by these obnoxious snobby women and their litter of children. There are more damn kids running around this place than there are adults working out! Why? This is more of a daycare center than it is a gym. These self-important broads who "want it all" are terrible parents. Dragging their kids to the gym and shoving them in the daycare room for hours at a time. And guess who has to subsidize the cost of taking care of dozens of kids at a time? The members like myself. Because the parents who pay $25/month per brat for daycare, are not footing the whole bill. Why don't you try catering to adults- since we are are the ones paying the monthly fees? Is there no place for adults anymore? Is there no place that is friendly to men anymore? Who the hell wants a family friendly gym? Go to one of the many "women-only" gyms in town. There are certainly enough of them. They need a "men-only" gym where no stuck up, holier than thou women or children are allowed.
As far as the staff, I have no problems with them or their service. A couple of the girls at the desk dress like whores, which isn't too professional.
Equipment is fine though.
Good sales pitch - horrible customer service. Several friends like the childcare options and enjoy it there. However, we all concur that the customer service and general attitude of the staff is very poor. It is very frustrating as the way you are greeted and treated can make a big impact on how you feel about your workout. They seem to staff the frontdesk with poorly selected, badly trained individuals who have no concept of customer service. Always looking down at their screens, sending emails or updating facebook. Yet constantly running out of soap, towels and sweat towels are hard to come by. I am out of there when my membership expires......
Alright for the money, No Airflow. The free weights only go up to 100 lbs, the place has awful airflow...there is no fans in the main area, this gym caters more towards the cardio crowd then the weight lifters. I have yet to see them perform preventative maintenance on any of the machines. They wait until things break to give it any attention. There is only one decent water fountain because the other one is always broken. They dont enforce any of your standard gym rules, people dragging bags around the gym, people working out in flip flops. Sometimes all the exercise balls are missing because they are being used in a class or in the kids daycare area....not to mention how dirty they are or how they are not properly inflated. I have been there for a year and the cons are starting to outweigh the pros, so I will be looking for a new gym soon. Maybe if the staff cared about anything the place would be better.
love the sprout cafe.
love the sprout and its raw cafe and juice bar. the owner has been super helpful and helped us through a detox. love the raw food.
dianne's classes rock. i buy to many clothes from her shop but such great stuff.
if you are a gym person this is the heath club for you. we were having some money issues around christmas and eco let us freeze our payments and still use the club until the first of the year. It was a big help and was able to keep my sanity during a stressful time.
love this gym. great instructors, lots of classes and the child care is very well run. best gym i've ever joined, very clean and prices re lower than other gyms in the area. I've been a member for over two years and take many of the classes. Me and my friends( all female) love spin and the yoga classes because they are challenging and fun. this gym goes out of there way to provide a great family environment. Love the boot camp classes with kara and nate. sprout cafe is super. I miss the towels but understand the issue. Charleston is lucky to have such a wonderful health club and i'll be a member as long as we are here.
Decent gym but strange owner.... I signed up at eco fitness but regret doing so because the owner (dave) offendes female members with his unwarranted advances... Please consider this before joining...
Thank You. I am NOT a gym person and was very intimidated to enter this huge place of unknowns... I was greeted with a smile and quickly transferred to a manager who I can not thank enough for her help. She not only toured me so that I was comfortable and able to pretend to know where I was going but she actually put me on some of the equipment and showed me how to get started. She was very knowledgeable and helped me feel totally at ease, she has been between downtown and Mt Pleasant locations since the business opened and her expertise shows! The classes are awesome (Beth is great) and I look forward to trying more. Thank you for helping me get healthy!
Just another hangout. What a joke for a gym! I have been a member for two years and have disliked every moment. This gym is more of a soccer mom hangout, moms with kids in thier huge SUV come to do YOGA with the other unemployeed stay at home moms. The towels have been an ongoing issue with staff because they are being stolen! So the solution is to have members bring thier own towels, my solution is to sweat on the equipment and let the gym clean the machines. If you want a place to see all the cool guys and girls of Mt. Pleasant then EGO fitness is perfect. I only continue to use the gym because I know the owner and he does not charge me. Finally the hours are terrible! The week of Christmas they closed at 4pm! Not just the 24 or 25th but the entire week! If you wanna be cool but still a fat mess this is your gym!
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