5546 Chisolm Rd, Johns Island, SC | Directions 2945532.72231 -80.135917
DO NOT USE! – This company is inconsiderate and unprofessional. They came to complete a service call (where much later than expected) and did not properly perform the work. I have been calling for over a month now and they have set up 4 other calls and never showed. All I need is for them to complete work they didn't do correctly the first time. They see no problem with giving you a time frame and not only running late, but never calling. How am I supposed to differentiate that from never showing at all. I have asked to speak with the owner to no avail. It has been quite possibly the worst customer service experience I have ever had.
Beware - this company is unreliable – We had a dishwasher under warranty that needed to be repaired. These guys took 6 weeks to get the part. They would not return our phone calls to determine the status. They charged a service fee to diagnose the problem and a fee to repair the dishwasher when the part finally did come in. Their prices were way above what I ever could have imagined. They made an appointment, called and confirmed the appointment and were still two hours late after all that.
I have never felt so helpless as I did working with these people and would recommend to anyone that you stay clear of this company at all costs.
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